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Legal Notice


STATUTORY DISCLOSURES IN TERMS OF SECTION 43 OF THE ECT ACT

In compliance with Section 43 of the South African Electronic Communications and Transactions Act (Act 25 of 2002), the following statutory information is provided for the benefit of users of this website:


1. Website Owner & Corporate Details

  • Full Name of Business: Privé Senior Concierge Trading under Ka Kgorong Project (Pty) Ltd 
  • Registration Number:2023/107098/07
  • Director(s) / Owner(s): Ntlogeleng Margaret Bridgette Thobejane
  • Physical Address (Domicilium Citandi et Executandi): 501 Rooihuiskraal Road, 2523 Valley View Estate, Centurion, Pretoria, 0157
  • Postal Address: 501 Rooihuiskraal Road, 2523 Valley View Estate, Centurion, Pretoria, 0157


2. Contact Information


3. Main Business & Services

  • Description of Services: Privé Senior Concierge provides premium lifestyle management and personal assistant services for senior citizens. This includes [briefly list 3-4 core services, e.g., transport coordination, grocery shopping, administrative assistance, and companionship].
  • Disclaimer: Our services are strictly non-medical and non-nursing in nature. We do not provide professional medical care, nursing services, or formal legal advice.


4. Pricing, Payments, and Fees

  • Pricing Policy: Service fees, hourly rates, and package pricing are available upon request or as displayed on our [Insert Link to Pricing Page/Brochure]. All prices are quoted in South African Rands (ZAR).
  • VAT Status: Prices are exempt from VAT because the business is not a registered VAT vendor.
  • Payment Methods: We accept payments via  Electronic Funds Transfer (EFT).
  • Transaction Records: A full record of each transaction and order confirmation will be sent to the client via email immediately after booking or payment.


5. Codes of Conduct & Regulatory Bodies

  • Codes of Conduct: Privé Senior Concierge subscribes to the consumer protection provisions of the ECT Act and the Consumer Protection Act (CPA).
  • Privacy and Data Protection: Client personal data is collected and processed strictly in accordance with our POPIA Privacy Policy, which can be viewed below:


Privacy Policy (POPIA)

Privé Senior Concierge (Trading under Ka Kgorong Project (Pty) Ltd) is committed to protecting your privacy and ensuring that your personal information is processed lawfully, fairly, and transparently in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

1. Introduction and Scope

This Privacy Policy applies to all personal information collected and processed by Privé Senior Concierge through our website (www.priveseniorconcierge.co.za), phone inquiries, email communications, and service agreements.

By using our website or engaging our services, you agree to the collection and use of your personal information as outlined in this policy.

2. Details of the Responsible Party

  • Full Legal Name: Ka Kgorong Project (Pty) Ltd trading as Privé Senior Concierge

  • Registration Number: 2023/107098/07

  • Director: Ntlogeleng Margaret Bridgette Thobejane

  • Physical Address: 501 Rooihuiskraal Road, 2523 Valley View Estate, Centurion, Pretoria, 0157

  • Email Address: info@priveseniorconcierge.co.za

  • Phone Number: 010 019 0811 / 083 602 3086

3. Personal Information We Collect

Depending on how you interact with us, we may collect and process the following personal information:

  • Identity & Contact Data: Name, surname, ID number, physical address, phone numbers, and email address.

  • Client Care Data: Contact details of family members or emergency contacts, preferred schedules, lifestyle preferences, and administrative details necessary to deliver our non-medical concierge services.

  • Financial & Transaction Data: Banking details, payment records, and invoice history (processed strictly via Secure Electronic Funds Transfer - EFT).

  • Technical Data: IP address, browser type, and basic website usage data via standard website analytics/cookies.

4. How We Collect Personal Information

We collect personal information directly from you when you:

  • Fill out a contact or inquiry form on our website.

  • Contact us via phone, email, or WhatsApp.

  • Enter into a service contract or agreement with us.

  • Provide details on behalf of a family member or senior relative receiving our services.

5. Purpose of Processing Personal Information

We process personal information strictly for legitimate business purposes, including:

  • Delivering customized lifestyle management and personal assistant services.

  • Communicating with clients, family members, or authorized representatives.

  • Generating invoices, processing EFT payments, and maintaining business accounting records.

  • Complying with legal, tax, and regulatory obligations under South African law.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We will only share your information when necessary:

  • With trusted service providers who assist us in operating our business (e.g., IT hosting, accounting software), under strict confidentiality agreements.

  • When required by South African law enforcement, courts, or regulatory bodies.

7. Information Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. Access to personal data is restricted only to authorized personnel who require it to perform their duties.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by South African statutory record-keeping periods (such as tax and financial record requirements).

9. Your Rights Under POPIA

Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we update or correct inaccurate or incomplete information.

  • Objection & Deletion: Request that we stop processing or delete your personal information, subject to applicable legal requirements.

  • Withdraw Consent: Withdraw your consent for direct marketing at any time.

To exercise any of these rights, please contact us at info@priveseniorconcierge.co.za.

10. Complaints

If you believe that your personal information has been processed in violation of POPIA, you have the right to submit a complaint to the South African Information Regulator:

  • Website: https://inforegulator.org.za

  • General Enquiries: enquiries@inforegulator.org.za

  • POPIA Complaints: POPIAComplaints@inforegulator.org.za